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Waidner-Spahr Library

Information for ILL and Stacks Assistants: Lending Training


Below is an overview of what your training will cover in your first week as an ILL employee. All students are trained in Rapid and scanning, depending on when your shift is you may also be trained to pack or open mail.

Day 1

Pulling Books & Periodicals

  • Overview of library locations
  • How to read a pull slip
  • Pulling books
  • Locating periodicals

Introduction to Rapid

  • Logging into ILLiad and accessing Rapid
  • Processing online journal requests
  • Uploading online journal requests
  • Processing article requests
  • Printing article requests
  • Confirming citation in request
  • Using Adobe scanning
  • Scanning and saving PDF scans
  • Updating stacks search results and uploading PDF scans
  • Marking items as used in ALMA


Day 2

Processing Loans in ILLiad

  • Evaluating books for damage
  • Updating stacks search results in ILLiad
  • Make a note in the ILL record
  • Check out books to ILL in ALMA
  • Making book bands and wrapping books
  • Placing books on shipping shelves

Overview of Shipping Shelves

  • Reading IDS numbers
  • Identifying institution names and what goes where
  • Exceptions

Day 3

Introduction to EZBorrow

  • Reading pull slips for EZBorrow
  • Logging into EZBorrow
  • Overview of the Update App
  • Using the Updated App to Fill and Ship requests
  • Making book bands and wrapping books